PRIVACY POLICY

Effective Date: Jan, 2026
Company: Losk LLC (“Losk,” “Company,” “we,” “us,” or “our”)
Website: loskmarket.com

1. Public Availability & Scope

This Privacy Policy is publicly accessible via our website and governs all data collected through:

  • Our website

  • Client portals

  • Automation systems

  • SMS platforms

  • AI agents

  • Advertising campaigns

  • CRM integrations

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Categories of Information Collected

We collect information strictly for legitimate business purposes.

A. Identifying Information

  • Full name

  • Business name

  • Email address

  • Phone number

  • Mailing address

  • Payment details

B. Communication Data

  • SMS message content

  • Email communications

  • Chat submissions

  • Form entries

C. Technical & Usage Data

  • IP address

  • Device identifiers

  • Browser type

  • Cookies and tracking data

  • Website interaction behavior

3. Lawful Basis for Processing

We process data based on:

  • User consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

4. SMS Communications & Consent Protection

By voluntarily providing your phone number and opting in, you expressly consent to receive SMS communications from Losk, which may include:

  • Marketing messages

  • Promotional content

  • Service notifications

  • Appointment reminders

  • Automated follow-ups

Strict Non-Disclosure of SMS Consent

Losk does not sell, rent, transfer, share, or distribute SMS consent, phone numbers, or related opt-in data to third parties for marketing or commercial purposes.

SMS consent data is used exclusively for communication between Losk and the consenting individual.

We may disclose SMS-related data solely to authorized SMS platform providers and telecommunications carriers strictly for the purpose of message routing and delivery. Such providers are contractually bound to confidentiality and restricted-use obligations.

Under no circumstances is SMS consent leveraged, monetized, or disclosed beyond operational delivery requirements.

5. Opt-Out Rights

Recipients may revoke SMS consent at any time by:

  • Replying “STOP” to any SMS

  • Contacting us directly

Upon opt-out, messaging will cease except where legally required.

6. Data Sharing Limitations

We do not sell personal data.

Information may only be disclosed to:

  • Payment processors

  • Cloud hosting providers

  • CRM platforms

  • Advertising platforms

  • SMS delivery providers

  • Legal authorities when required

All vendors are required to maintain commercially reasonable security safeguards.

7. Data Security

We implement administrative, physical, and technical safeguards including:

  • Encrypted transmissions

  • Role-based access control

  • Secure hosting environments

  • Vendor due diligence

However, no transmission method guarantees absolute security. Users assume inherent cybersecurity risk.

8. Data Retention

We retain information only as long as necessary to:

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

9. Third-Party Platforms

Our services may integrate with platforms such as:

  • Google

  • Meta

  • CRM software

  • Automation tools

  • SMS platforms

Losk is not responsible for third-party privacy practices.

10. Limitation of Liability Regarding Data

To the maximum extent permitted by law, Losk shall not be liable for:

  • Unauthorized access beyond our reasonable control

  • Data breaches caused by third-party platforms

  • Cyberattacks or force majeure events

Users agree that data transmission is undertaken at their own risk.

11. Children’s Data

We do not knowingly collect data from individuals under 18.

12. Policy Modifications

We reserve the right to modify this Privacy Policy at any time. Continued use of our services constitutes acceptance of updates.

13. Contact Information

Losk LLC
Boca Raton, FL
info@loskmarket.com
TERMS OF SERVICE

TERMS OF SERVICE

Effective Date: Jan, 2026
Company: Losk LLC

1. Binding Agreement

These Terms of Service (“Agreement”) constitute a legally binding contract between you (“Client,” “User”) and Losk LLC.

By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Scope of Services

Losk provides:

  • Website development

  • Social media management

  • Paid advertising

  • AI automation systems

  • CRM implementation

  • SMS automation

  • Digital marketing strategy

  • Logo design/brand design

Specific services are defined in written proposals or agreements.

3. Client Compliance Obligations (Critical)

Client expressly represents and warrants that:

  • All marketing data provided was lawfully obtained

  • All SMS recipients have provided proper opt-in consent

  • Client complies with TCPA, CAN-SPAM, and applicable telecommunications laws

  • Client maintains accurate opt-in records

Losk does not assume liability for unlawful client marketing conduct.

Client bears sole responsibility for regulatory compliance related to their campaigns.

4. SMS Compliance & Consent Handling

If Client uses SMS services facilitated by Losk:

  • Client must maintain documented opt-in records

  • Client must honor opt-outs immediately

  • Client must not upload purchased or scraped lists

Losk does not share SMS consent data with third parties except authorized SMS delivery providers as described in our Privacy Policy.

Client indemnifies Losk for any claims arising from improper SMS practices.

5. Fees & Subscription Billing

Where services are subscription-based:

  • Fees are billed in advance

  • Payments are non-refundable

  • Subscriptions auto-renew unless canceled prior to billing date

  • Late payments may incur suspension

Chargebacks constitute breach of contract.

6. Intellectual Property

All proprietary frameworks, AI systems, workflows, automation structures, and internal methodologies remain exclusive property of Losk unless otherwise agreed in writing.

Unauthorized duplication, reverse engineering, or redistribution is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law:

Losk shall not be liable for:

  • Indirect damages

  • Lost profits

  • Regulatory penalties

  • Business interruption

  • Third-party platform failures

Maximum aggregate liability shall not exceed fees paid to Losk in the prior three (3) months.

8. Indemnification (Aggressive Protection)

Client agrees to defend, indemnify, and hold harmless Losk, its members, officers, employees, and agents from any claims, fines, penalties, or damages arising from:

  • Client’s marketing practices

  • TCPA violations

  • Data misuse

  • Unauthorized communications

  • Regulatory enforcement actions

This obligation survives termination.

9. Termination Rights

Losk may suspend or terminate services immediately for:

  • Non-payment

  • Legal risk exposure

  • Compliance violations

  • Reputational risk

No refunds shall be issued upon termination for breach.

10. Dispute Resolution

Any dispute shall be resolved by binding arbitration in the State of Florida.

Client waives the right to participate in class actions.

11. Governing Law

This Agreement shall be governed by the laws of the State of Florida.

12. Modifications

Losk reserves the right to modify these Terms at any time. Continued use constitutes acceptance.

SMS Messaging Disclosure

By providing your mobile phone number and affirmatively opting in to receive SMS communications from Losk LLC, you expressly agree to receive recurring automated, transactional, and/or promotional text messages sent using automated technology.

Message frequency may vary depending on user interaction, account activity, and service engagement.

Message & Data Rates Disclosure

Message and data rates may apply.
Charges for SMS messages are determined by your wireless carrier and your individual mobile plan. Losk LLC does not charge separately for SMS delivery; however, standard carrier messaging and data rates may apply.

Users are solely responsible for any fees imposed by their mobile carrier.

Opt-Out & Help Instructions

You may opt out of SMS communications at any time by:

  • Replying “STOP” to any SMS message

  • Contacting us directly at support@loskmarket.com

Upon receipt of an opt-out request, we will process the request within a commercially reasonable timeframe and cease further non-essential messaging.

For assistance, users may reply “HELP” to receive support contact information.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Losk LLC is not responsible for:

  • Carrier transmission delays

  • Network outages

  • Message filtering by carriers

  • Technical delivery failures outside our reasonable control

  • Errors caused by incorrect phone number submission

Delivery of SMS messages is subject to effective transmission by your mobile carrier and network operator.

No Sharing of SMS Consent

For avoidance of doubt:

SMS consent, phone numbers, and opt-in data are not sold, rented, transferred, or shared with third parties for marketing or promotional purposes.

SMS data may only be shared with:

  • Authorized SMS platform providers

  • Telecommunications carriers

  • Technical vendors strictly necessary for message routing and delivery

Such parties are contractually restricted from using consent data for any purpose other than message transmission and compliance.

Eligibility & Legal Capacity

Access to and use of Losk LLC services is strictly limited to individuals and entities who:

  • Are eighteen (18) years of age or older

  • Possess the legal authority to enter into binding contracts

  • Are not barred from receiving services under applicable law

By using our services, you affirm and warrant that you meet these eligibility requirements.

Any use of our services by a person under the age of 18 constitutes a material breach of this Agreement and may result in immediate termination without notice.

Losk LLC disclaims all liability arising from unauthorized use of our services by minors.